Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-elders-play-therapy.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Elders Play Therapy,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Law on Data Breach Notification (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-elders-play-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not cover third-party websites, applications, or services linked to ours but operated independently, each with their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This policy details the practices we employ when:

  1. You use our applications and services as an authorized user.
  2. You visit websites associated with this Privacy Statement.
  3. You engage with us through communications, including newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your account creation and maintenance, such as user names, email addresses, and passwords (hashed and encrypted).
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Data about your financial status, which may be required for specific services or to comply with legal obligations.
  4. Purchase Information: Records of products or services purchased from us, including order details and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device tokens, used for analytics and user experience improvement.
  6. Location Data: Geographic data provided by your device when using our location-based services (with your consent).
  7. Feedback: Comments, suggestions, and reviews you share with us to enhance our services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  9. Product Information: Details about products or services of interest that you view or purchase on our site.

We collect this data through various means, including direct user input, tracking technologies (like cookies), and third-party data providers, always in compliance with applicable laws.

Cookies

We use cookies to enhance your experience on our website and improve analytics. Cookies are small text files stored on your browser that serve multiple purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as navigation and access to secure areas.
  2. Preference: They remember your preferences, such as language settings and display options.
  3. Analytics: Analytics cookies help us understand how our site is used, providing insights for improvement.

Users can control non-essential (or preference) cookies through our Cookie Manager, offering transparency and choice regarding data collection.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. When no longer required, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access to your data and its processing details.
  • Rectification (correction) of inaccurate or incomplete information.
  • Erasure (deletion) of your data under specific circumstances.
  • Restriction on the processing of your data in certain cases.
  • Right to data portability, allowing you to transfer data from us to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or lodge a complaint, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions regarding this Privacy Policy, your data protection rights, or to exercise these rights, please contact us:

  • Email: contact@therapy-for-elders-play-therapy.denvermentalhealthcare.com
  • Mail: Therapy for Elders Play Therapy, [Address], City, State, Zip Code, Country.